At Ambrosio Land, we are committed to ensuring that your orders are processed and shipped efficiently, so you can receive your travel accessories, camping gear, fishing gear, hiking gear, and luggage in a timely manner. We strive to provide you with the best shopping experience, and this Shipping Policy outlines our procedures for handling your order.
1. Order Processing
All orders placed through our website are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. Once your order is processed, you will receive a notification with tracking details (if applicable). Please ensure that all information provided during checkout is accurate to avoid any delays in processing.
2. Shipping Methods
We offer cash on delivery as the only payment method on our website. Your order will be shipped via a reliable shipping carrier to ensure safe and secure delivery. We collaborate with trusted local and international shipping services to handle all deliveries to your location.
3. Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order, as well as the delivery location. The total shipping cost will be displayed before you finalize your purchase. Please ensure that all shipping details are correct to avoid any additional shipping charges or delivery issues.
4. Receiving Your Order
Upon receipt of your order, please inspect the package immediately for any visible damage. If there are any issues with the condition of the product or if you receive an incorrect item, please contact us within 3 days of receiving your package for assistance. We will gladly help resolve any issues.
5. Customer Support
If you have any questions about your order or shipping, feel free to reach out to our customer service team at [[email protected]]. We are here to assist you and ensure your shopping experience with Ambrosio Land is a pleasant one.